Frequently Asked Questions
Welcome to the FAQs section of Al-Bari Technologies! Here, we answer some of the most common questions regarding our ERP software. If you have any additional questions, feel free to contact our support team.
General Questions
ERP (Enterprise Resource Planning) software is a suite of integrated applications used by organizations to manage their business processes. It helps streamline processes by automating tasks related to accounting, procurement, inventory, HR, sales, and more.
Our ERP solution is highly customizable, user-friendly, and scalable to meet the needs of businesses of all sizes. It integrates various business functions, improves efficiency, and offers real-time insights to help you make informed decisions. Whether you're in retail, education, healthcare, or manufacturing, our ERP is designed to grow with your business.
- Retail
- Manufacturing
- Education
- Healthcare
- Hospitality
- Distribution
- Construction
- Agriculture
- HR & Recruitment
- And many more.
- Increased productivity by automating manual tasks
- Enhanced data accuracy with real-time updates
- Streamlined operations across departments
- Better decision-making through powerful reports and insights
- Improved customer satisfaction through efficient order processing
Implementation & Support
The implementation timeline depends on the complexity of your business requirements and the size of your organization. On average, it takes 4-8 weeks for full implementation. Our team works closely with you to ensure a smooth and efficient process.
Yes, we offer comprehensive training for your team on how to use the ERP system. Our training includes live sessions, video tutorials, and user manuals to ensure your team is fully equipped to operate the software.
Yes, we provide ongoing support through our dedicated support team. You can reach us via phone, email, or the support portal for any questions or issues. We also offer maintenance packages to ensure your ERP system runs smoothly and stays up-to-date.
Implementation charges are $100/day, and support packages are offered based on the level of service required. Please contact us for a customized quote based on your specific needs.
Pricing & Plans
- One-Time License: Pay once for the software and enjoy lifetime usage.
- Subscription Model: Pay monthly or annually for continued access to the ERP system, including updates and support.
- Custom Add-Ons: Additional charges apply for custom modules and integrations.
For detailed pricing, please visit our Pricing Page.
No, there are no hidden costs. All charges are transparent, and we provide a clear breakdown of all fees, including implementation, licenses, support, and add-ons.
Customization & Features
Yes, our ERP system is highly customizable. We can tailor the modules, features, and workflows to meet the specific requirements of your business. We also offer add-ons for specialized functionalities.
Yes, our ERP supports multi-language and multi-currency features. You can switch between languages, and the system will adapt to different currencies based on your region or business requirements.
We offer both cloud-based and on-premise deployment options. Cloud-based ERP provides the benefit of remote access, automatic updates, and reduced IT overhead, while on-premise ERP gives you full control over your data and infrastructure.
We prioritize data security and ensure that your business data is protected with industry-standard security measures. Our ERP uses encryption, secure login methods, and regular backups to safeguard your information. Additionally, we comply with GDPR regulations for customers in the EU.
Licensing & Updates
We release regular updates to improve features, add new functionality, and address security concerns. Customers on the subscription model will receive these updates automatically. For one-time license users, updates can be included as part of a maintenance plan.
Yes, you can upgrade or downgrade your subscription plan at any time based on your business needs. Please contact our sales team to discuss the best option for your organization.
Mobile App & Integration
Yes, we offer a mobile app (shared or white-labeled) for both iOS and Android devices. The app allows you to access key features of the ERP system on the go, including inventory management, sales tracking, and reporting.
Yes, our ERP system supports integration with a variety of third-party software, including accounting systems, CRM tools, and eCommerce platforms. Custom integrations can also be developed based on your specific needs.
Data Backup & Security
We take data security seriously and use the latest encryption technologies, secure hosting environments, and regular data backups to protect your business information. Our ERP system complies with international data protection standards, including GDPR for EU clients.
We offer automated daily backups for cloud-based deployments. For on-premise solutions, you can configure backups based on your preferences. You can also manually export your data at any time for peace of mind.
Other Questions
Yes, we offer a 14-day free trial of our ERP system so you can experience its features and see how it fits your business. During the trial period, you can explore all core functionalities, and our support team will assist you if needed.
If you wish to cancel your subscription, please refer to our Cancellation Policy for the process. We offer a refund on unused months for subscription-based plans, depending on the terms of the agreement.